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the tech mensch

Providing IT Technical Support

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A little bit about myself…

My name is Ari Fisher and I love technology.  I have spent the past 11 years working for Discovery Channel in the digital media division and a lifetime around computers.  I really enjoy the training and the teaching element of what technology can do for us and more importantly, resolving issues when your computer or device stops functioning correctly.  Additionally, I have experience with both Mac and PC as well as a number of other devices, technology and software. As of 2019, I have a Top Secret security clearance.

My favorite toy right now is the Amazon Echo which is a hands-free speaker that you control with your voice. It allows me to listen and control my music, news, weather and sports all through its amazing voice service.  I can even control my thermostat.

I also enjoy making cakes:

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  •   Ari Fisher provides excellent technical support services with a calming, caring "bedside manner" that is rare to find these days.  He was responsive to my initial inquiry, on-time for our... read more appointment, listened closely to the issues with which I needed help (setting up two printers and other devices for wireless after a Verizon wifi upgrade), and resolved them efficiently.  He is clearly an expert as to network issues and is also more than willing to help on general computer organization and back-up issues.  I learned more from Ari in an hour than I had picked up on my own over days.  Ari is a super nice guy and his pricing is certainly reasonable.  I will undoubtedly be calling on Ari and the Tech Mensch again.

    thumb Kevin B.
    11/27/2018
  •   Very knowledgeable and reliable and generous with sharing the information. Highly recommend.

    thumb Suman Y.
    2/07/2022
  •   Ari arrived right on time, was quick to diagnose my printers issue and had it fixed in no time. Extremly fair pricing. Glad to have met him!

    thumb Kara O.
    11/16/2022
  •   Ari was exactly who i needed from my small business. He set up my new laptops, installed software and anti virus. He was very efficient, he came to my office... read more ready to work. His price was very competitive. He also has provided remote service reducing his travel time and my company's downtime.
    Ari is a very valuable resource and i will continue to hire him as my IT set up expands.
    Highly recommended. Do call him!

    thumb Ileana S.
    2/12/2019
  •   I contacted Ari due to an issue with my desktop computer. He quickly analyzed the issue, initiated a fix, and gave me some ideas of things I could do to... read more improve the performance of the computer. He also knew exactly what to do when a brand new laptop was not "cooperating." He was honest, fair, and knowledgeable. I would not hesitate to call on him again!

    thumb Karen L.
    6/29/2018
  •   A nice enough guy but after the standard solutions are tried and fail, I don't sense a lot of depth there. Could not reset my admin password after the usual... read more USB boot solution failed (because the C: drive was locked because we did not have the admin password). I was looking for a deeper dive. Probably fine for 80% of problems but if your issue is tricky, maybe not. Said he'd try friends for a higher level of tech support and if that happens, I'll gladly revise this review.  Charged $120.

    *UPDATE*
    Unfortunately this will now have to go down from 2 stars to a 1 star review because the promised support call never happened. Another tech solved the problem quickly and skilfully.

    thumb John K.
    4/13/2023
  •   I had a relatively simply issue (needed to replace the battery in an old MacBook Air), which is now resolved. I highly recommend the Tech Mensch. Ari was responsive, fast,... read more convenient, friendly, and gave me the best price for the battery and installation among the few estimates I got. I will definitely start with Ari for any  tech issues I may have in the future.

    thumb Laura R.
    9/29/2021
  •   I had an extremely unsatisfactory experience with The Tech Mensch. They promised to provide me with a high-quality tech service, but instead, they scammed me out of my money. The... read more service they provided was subpar and didn't even fulfill the basic requirements that they had promised to deliver.

    When I tried to reach out to their customer support team for help, they were unresponsive and unhelpful. They didn't seem to care about my concerns or offer any solutions to resolve the issue. In fact, they were quite dismissive and refused to take any responsibility for their failure to deliver on their promises.

    Overall, I'm extremely disappointed with my experience with The Tech Mensch. They have proven to be a shady and untrustworthy company that's only interested in taking advantage of their customers. I strongly advise anyone looking for tech services to avoid The Tech Mensch at all costs and look for a more reliable and trustworthy option.

    thumb Samantha C.
    3/25/2023
  •   Ari saved the day!  Helped program a TV remote for my elderly Mom, installed a stairwell battery powered light, he even solved a persistent furnace issue and gave me a... read more plumber recommendation!  What a Mensch!  
    Thanks Ari!!!

    thumb Steve T.
    10/12/2021
  •   My son's laptop fan starting making a hidious noise continously over several months. We finally needed to deal with it and found Ari on Yelp. Ari responded promptly to our... read more message to replace fan with a quote. I ordered the part and Ari installed it same day with great expertise and service. Thanks Ari for giving my son's laptop a new, quieter life.

    thumb David B.
    9/23/2019

Ari Fisher

Office: 202-262-5378

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